THE AFFORDABLE FACE OF EXCELLENCE

HOSPITAL-IN-FOCUS | Gleneagles Global Hospitals Hyderabad is seamlessly combining quality, empathy and values to create a new ecosystem of excellence in healthcare.

Gleneagles Global Hospitals is part of Parkway Pantai, the largest health care sector in the world and a fully owned subsidiary of IHH Healthcare. IHH is a leading player in the home markets of Malaysia, Singapore, Turkey and India, and in their key growth markets of China and Hong Kong. Gleneagles has - from its inception as a small hospital founded by the British Association in Singapore – evolved into a world renowned network of 16 hospitals spanning 5 countries. 

Global Hospitals is now part of this esteemed family of medical facilities across Asia, distinguished by its commitment to patient-centric care and excellent service. Global Hospital group is the second largest health care facility in India. In India, Gleneagles Global Hospitals operates a chain of multi-super speciality hospitals offering tertiary and quaternary healthcare services with over 2,000 beds and state-of the-art, world-class hospitals across the cities of Hyderabad, Chennai, Bangalore and Mumbai. A pioneer in kidney, liver, heart and lung transplants, Gleneagles Global Hospitals provides comprehensive multi-organ transplant services in the country. The Hospital offers expert care & advanced surgical procedures for a wide range of specialities such as Critical Care, Cardiac Sciences, Neurosciences, Orthopaedics, Gastroenterology, Urology and Kidney transplants amongst many others. 

In pursuit of its aspiration of making quality health care more accessible to all, Gleneagles Global Hospitals is on a dynamic journey to strengthen and expand its leading market position as a destination for multi-organ transplant for patients from India, Middle East, Africa and South East Asia.

THE ORGANIZATIONAL VISION

To be the world’s most trusted healthcare services network.

THE TEAM’S MISSION

To take exemplary care of our patients anchored around our people who strive to continuously raise the bar in clinical, operational and service excellence. 

FROM THE LEADER 

“Gleneagles Global hospitals at Hyderabad is a 500 bed hospital, and a leader and pioneer in Organ transplant. Our sights are set on establishing ourselves as undisputed and visionary leaders when it comes to providing seamless, comprehensive healthcare of the highest quality based on specific values, as well as to focus on creating and maintaining value for our people, patients, and shareholders. We know that when we provide the best quality patient experience, everything else takes care of itself. Our people are called to do their best to achieve the highest quality care to those entrusted to us. We are very fortunate that our existing cohort of consultants and surgeons are leaders in their fields, and looked upon as iconic figures in the medical fraternity” : Dr. Mervin Leo, Chief Operating Officer at Gleneagles global hospitals Hyderabad Region. 

An MBBS, MEM, FICM, MA, MBA with 9 years of stellar experience, Dr Mervin Leo is an enterprising leader with a sparkling record of achieving year-on-year revenue, profit and business growth within start-up, turnaround, and rapid-change environments. A awarded and decorated professional who also happens to be a familiar face at prestigious speaking occasions and leadership events, Dr. Mervin Leo’s key skills straddle a broad portfolio of expertise - such as strategic planning, implementation, tactical initiatives, operations, resource optimization, administration, budgeting, technology, talent, service delivery, diagnosis, counselling, customer satisfaction and profitability. 

CULTURE & DRIVERS 

Like all great institutions on a quest to disrupt its space with the force of a nobler goal, Gleneagles Global Hospitals Hyderabad is driven by a powerful framework of principles and values, which translates into an indomitable ‘Can-Do’ team spirit and a winning culture where no peak is considered beyond reach. 

Some of the pillars of the institution are excellence, quality, affordability, empathy, safety, ethics, transparency, trust and respect. 

Systems, processes and procedures that support patient care, education and research are relentlessly upgraded and improved upon. 

Evidence Based Medicine is a core driver, inspiring every member to adopt and deliver best practices through evidence based medicine as an integrated team of multi-disciplinary physicians, surgeons, scientists and allied health professionals.

The spirit of education and research is actively leveraged to improve patient care and to benefit society.

The team always goes the extra mile to maintain the highest ethical standards in every aspect of its healthcare delivery services under the custodianship of a compassionate leadership and professional team that is focused on the needs of patients – whether they come from the organization’s communities, regions or the world. 

Every stakeholder – be it patients, visitors, employees, customers or extended networks – are treated with the highest levels of respect and dignity at all times. 

Patient needs and their safety is always placed right on top of the priority list and there is zero tolerance for compromise.

Every member plays an active role in creating and fostering a healthy work environment by encouraging symbiotic team work, collaborative practices, personal responsibilities and accountability, integrity, innovation, trust and communication. 

As a socially responsible and empathy-first corporate, the healthcare needs of the community always remains front-and-centre of initiatives, as the team regularly participates in welfare activities of the government and keeps affordability top-of-mind. 

SPECIAL STRENGHTS & CAPABILITIES

Some of the key specialities at Gleneagles Global Hospitals Hyderabad are Trauma, Cardiac Sciences, Critical Care, Emergency care, Gastro Sciences, General Medicine, Renal Sciences, Neuro sciences, Orthopaedics & Joint Replacements, Pulmonology, Spine Surgery Dialectology/Endocrinology Women care, General, Minimal Access & Laparascopic Surgery , Kidney Transplant, Mental Health & Psychiatry, 24/7 cathlab, Emergency services & pharmacy. 

STANDOUT INITIATIVES & ENDEAVOURS

ATL, B2B, B2C, BLS, ACLS, Clinical Governance

IMPACT & ACHIEVEMENTS

Gleneagles Global Hospitals Hyderabad is creating a distinct persona and presence in the industry with its dual focus on quality and affordability. And the good work is being recognized from diverse frontiers. Not surprisingly, the organization has notched up an enviable list of achievements in a relatively short period of time. Some of them are : 

1) 1st Hospital in India to be recognized for Research and Development by Government of India.

2) Only Indian Hospital to be associated with King's College Hospital, London

ACCREDITATIONS

Firmly in line with its unshakeable quality focus, Gleneagles Global Hospitals Hyderabad has ensured that it carries a respectable pantheon of quality benchmarks and yardsticks.  Some of them are: 

Indian Standard for Hospital Accreditation (NABH)

Indian Standard for Laboratory Accreditation (NABL)

Indian Standard for Nursing Excellence (NABH)

Indian Standard for Blood Bank (NABB)

FUTURE MILESTONES  & EVENTS

With its sights forever set on upping the ante and making a greater impact on the lives it touches and transforms everyday, the calendar at Gleneagles Global Hospitals Hyderabad is, understandably, chock-a-block with an energetic and path-breaking posse of events, initiatives and programs round the year. Here’s a peek at what’s round the corner. 

Oncology: Our doctors are specialized in treating a wide range of cancers including Breast Cancer, Oral Cancer, Thyroid tumour, Lung Cancer, Oesophageal Cancer, Stomach Cancer, Colorectal Cancer, Pancreatic Cancer, Cervical Cancer, Uterine Cancer, Peritoneal Malignancy, Lymphoma, Leukaemia, Malignant Tumour and Metastatic Tumour.

Interventional neurology: Neuro clots in IC bleeds, varicose veins.

Paediatrics neurology: Paediatric neurological disorders.

Hepatology: Acute liver failures & liver transplants, better clinical patient care

SIGN OFF 

“Delivering exceptional healthcare is a way of life at Gleneagles global. It's something we strive for, every day, for everyone!” - Dr. Mervin Leo, Chief Operating Officer at Gleneagles global hospitals Hyderabad Region.